Privacy Policy

Privacy Policy Consent

The Website and its Content is owned by Jen Jones Direct, LLC (“Company”, “we”, or “us”). The term “you” and “your” refers to the users or viewers of www.jenjonesdirect.com (referred to as the “Website”). We respect your privacy and are committed to protecting it in accordance with this Privacy Policy.

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) that is used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes outlined in this Privacy Policy, as well as in our Terms of Use if you are a client or customer.

This Privacy Policy governs your access to and use of this Website, including any content, functionality and services offered on or through it, whether as a guest or a registered user.

When you access the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Company.

Please read the Privacy Policy and the Terms and Conditions, incorporated herein through reference, carefully before you start to use the Website. Through your utilization of the Website or by clicking to accept or agree to the Terms and Conditions, when this option is made available to you, you accept and agree to be bound by the policies and restrictions set forth in this Privacy Policy and Terms and Conditions. If you do not want to agree to the Privacy Policy and/or the Terms and Conditions, please do not use the Website.

This Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current online Privacy Policy to which you are bound.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its content is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.

Information We May Collect About You

When you access the Website, the Company will learn certain information about you during your visit. 

We collect personal information from you so that we can provide you with a positive experience when utilizing our Website or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. 

Personal Information You Provide to Us

The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, providing comments or other feedback, and providing information when ordering a product, course or service via the Website. 

We use information you provide to us to deliver the requested product, course and/or service, to improve our overall performance, and to provide you with offers, promotions, and information. 

We may collect your:

  1. Name and an email address if you complete our contact form with a question. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.
  2. Billing information including name, address and credit card information so that we can process payment to deliver our products, courses, or services to you under our contractual obligation.


Please note that the information above (“Personal Data”) that you are giving to us is voluntary, and by providing this information to us you are giving consent for us to use, collect, and process this Personal Data.

You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at hello@jenjonesdirect.com.

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or Content.

Statistical and Automated Data Collection and Use

While you navigate through our Website, we may use automatic data collection technologies, including Google Analytics, to collect specific information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website – including date and time of visits and the pages viewed, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. 

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information. 

To maintain our Website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

Use of Cookies and Pixels

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Website easier by, among other things, saving your passwords and preferences for you. We do not set any Personal Data in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. These cookies are restricted for use only on our Website, and do not transfer any personal information to any other party. 

Most browsers are initially set up to accept cookies. You may, however, choose to disable cookies through your own web browser’s settings or enable the indication of when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies settings or refuse to accept a cookie, it may diminish your experience on our Website and some features may not work as intended.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media platforms to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media platforms. 

Third Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

Personal Data Posted Online by You and Viewed by Others

Note that whenever you voluntarily make your Personal Data available for viewing by others online through this Website or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, sharing details on a group coaching call, etc.).

What We Do With Information We Collect

We use personal information for purposes of presenting our Website and its contents to you, providing you with offers for products and services, information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers. 

More specifically:

1. Contact You

We may contact you with information that you provide to us based on these lawful grounds for processing:

  • Consent. We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
  • Contract. We will contact you under our contractual obligation to deliver goods or services you purchase from us.
  • Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar or event, we may send you marketing emails based on the content of that webinar. You will always have the option to opt out of any of our emails.


2. Process Payments

We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third party payment processors that take the utmost care in securing data.

3. Targeted Social Media Advertisements

We may use the data you provide to us to run social media advertisements or tailored advertisements to you based on your personal characteristics, interests, and activities.

4. Share with Third Parties

We may share your information with trusted third parties such as our email provider in order to contact you via email, or our merchant accounts to process payments, and Google / social media accounts in order to run advertisements and our affiliates.

We may also provide you with offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information. 

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information. 

We will maintain the information you send via email in accordance with applicable federal law. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for a free product or service on our Website, sign up through any of our forms, including an inquiry form, using your email address, or make a purchase on this Website.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe link and instructions located at the bottom of any email they receive from us at any time. More information is provided under the section titled Unsubscribe / Opt-Out.

Personal Data: Submission, Storage, Sharing and Transferring

Data Controllers and Processors

We are the data controllers as we are collecting and using your Personal Data. Personal Data that you provide to us is stored internally or through a data management system. We use trusted third parties applications and platforms as our data processors for technical and organizational purposes, including for payments and email marketing. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e. our hosting provider, email provider, payment processors or team members).

Data Retention

We retain your Personal Data for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personal Data for longer periods of time if it’s necessary for legal, contractual and accounting obligations.

Confidentiality and Terms for Disclosure of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. We aim to keep the Personal Data that you share with us confidential. 

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so, in other words, when we are required to do so by law or in the good-faith belief that: 

  • It is for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
  • Such action is necessary to protect and defend our property or rights or those of our users or licensees.
  • To act as immediately necessary in order to protect the personal safety or rights of our users or the public. 
  • To investigate or respond to any real or perceived violation of this Privacy Policy, Terms and Conditions, or any other Terms of Use or agreement with us.


The Company may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

Passwords

To use certain features of the Website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.

You agree to notify us by hello@jenjonesdirect.com immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

How You Can Access, Update, or Delete Your Personal Data

You have the right to:

  1. Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
  2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
  3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure. 
  4. Withdraw your consent at any time to the processing of your Personal Data.
  5. Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
  6. Receive Personal Data portability and transference to another controller without our hindrance.
  7. Object to our use of your Personal Data.
  8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you. 


To review the Personal Data that company has collected about you, please send an email to hello@jenjonesdirect.com with the subject line: “Personal Information Review Request.” If you wish to delete your user account(s), please email us at hello@jenjonesdirect.com with the words “Delete Account” in the subject line. If you do not have a user account and wish to delete your email address or other Personal Data that you might have provided through your use of the Website, please email us at hello@jenjonesdirect.com with the words “Delete My Information” in the subject line.

Unsubscribe / Opt-Out

The Website may provide you the opportunity to opt-in to receive communications from us and request information about you to do so. You always have the option of unsubscribing and removing your name from any email list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive.

If you have questions or are experiencing problems unsubscribing, please e-mail us at hello@jenjonesdirect.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

Security

We take commercially reasonable steps to protect your Personal Data from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data as we do. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

Securing Personal Data and Information Transmission

Security for all Personal Data is of utmost importance to us. We have implemented technical, administrative, and physical security measures in an effort to protect your Personal Data from unauthorized access and improper use.

This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Credit Card information and other sensitive information such as this should never be transmitted via email.

While visiting our Website, some of the information you may enter on our Website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL Certificate. We also protect your Personal Data offline. Only team members who work with this Company and who need the information to perform a specific task (ie. customer service) are granted access to Personal Data.

We continually review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, the Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.

Online Privacy for Children Under the Age of 13

Our Website and its content is directed to individuals who are at least 13 years of age or older and not intended for children under 13 years of age. The Company recognizes the special obligation to protect Personal Data obtained from children age 13 and under. No one under age 13 may provide any information to or on the Website and we do not knowingly collect personal information from children under 13. 

As such, if you are under 13, do not use or provide any information on this Website or on or through any of its features/registrations on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If the Company discovers we have collected or received personal identifiable information from a child under 13 without verification of parental consent, we will delete that child’s identifiable information from our records. If you believe we might have any information from or about a child under 13, please contact us at hello@jenjonesdirect.com.

Nonetheless, we encourage parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:

  • Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
  • Know the websites your kids are visiting and which websites are appropriate.
  • Look for Website privacy policies. Know how your child’s information is treated.
  • Check out the FTC’s website for more tips on protecting children’s privacy online

Anti-Spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all emails. We will not sell, rent or share your email address, nor ever send out misleading information.

Neither the Company nor the Website knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

Third Party Websites

We may link to other websites on our Website. We have no responsibility or liability for the content and practices of any third-party individual, company or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data. We recommend doing so prior to disclosing any of your personal information.

Privacy Policy Changes

We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy.

Please review this Privacy Policy periodically. Continued use of any of information obtained through or on the Website or its content following the posting of changes and/or modifications constitutes acceptance of the revised Privacy Policy.

The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. 

Contact us

We welcome your questions or comments regarding the Privacy Policy.

Please contact us at:

Emailhello@jenjonesdirect.com
Mailing Address: 3181 Ash St San Diego, CA 92102

Last Updated: August 20, 2023